Please use the following steps to clear your Cache and Cookies

1. Open your Chrome Browser 

2. Click the three dots in the top-right corner of the screen. (See Below) 

3. Click on History (Shortcut: Ctrl + H)

4. On the left side of your window, click Clear Browsing Data 
5. Check the boxes next to "Browsing History," "Cookies and other site data" and "Cached Images and Files." Make sure the time range is set to "All Time."
6. Clear Cache and Cookies